Programmes we take on

Each commission is drawn for a named hall, pier, or search area. We do not sell a generic pack of charts. Choose the work that matches the problem on your wall, or start with the operations programme if several halls need to talk to each other.

Terminal operations dashboard programme

A multi-week, on-airport commission that turns kerb-to-gate movement into wall boards and shift briefing sheets the duty team can actually stand in front of.

Quoted from £18,400 for a single-pier programme; two-pier work is scoped after the walk

Passenger flow walk and count

Timed walks from kerbside to pier, with counts at security, immigration, and the retail pinch, written up as a map the operations room can pin to the wall.

From £4,800 for a single terminal on a quiet midweek sample

Security queue visualisation

Lane-by-lane pictures of wait, bag-tray return, and the sterile-side spill, drawn so a supervisor can open or close a lane without guessing from a doorway.

From £6,200 including two observation mornings

Baggage reclaim and hall boards

Belt assignment, first-bag and last-bag marks, and hall crowding drawn for the arrivals duty desk — including the awkward remote-stand coach arrivals.

From £5,900; extra belts priced after the hall walk

Disruption-day briefing boards

Boards for diversion days, fog, and industrial action: coach gates, holding passengers, and which piers still have catering water.

From £7,400 once the playbook is supplied

Seasonal peak boards

Christmas, half-term, and summer Saturday boards that show where trolleys snag, where families sit, and which retail pinch must be stewarded.

From £5,100 per named peak weekend set