Passenger flow walk and count
Timed walks from kerbside to pier, with counts at security, immigration, and the retail pinch, written up as a map the operations room can pin to the wall.
The walk itself
We time kerbside to pier with a stopwatch and a marked column for buggies, wheelchairs, and groups who stop at retail. Counts sit at security, immigration where you have it, and the retail pinch. The map is a floor plan you can pin up, not a heat overlay meant for a conference.
For airports preparing a peak season or a pier reopening. Walk-time tables and a marked floor plan showing where queues actually form, not where the architect hoped they would.
Two or three consecutive days on site, plus a written pack within ten working days. Landside and airside with an airport escort.
From £4,800 for a single terminal on a quiet midweek sample.